Enhance customer experience & build advocates
Enhance customer experience & build advocates
Customer & Marketing
Programs Built to Scale
Skip the headaches and growing pains of scaling by laying the solid foundations upfront.
Prioritizing customer experience, building metrics driven programs, and establishing repeatable processes will save you TIME AND MONEY down the road.
Let's get it right the first time!
Services
Revolutionizing Your Customer's Experience
Consulting
Our CX leaders help you understand your customers’ needs, desires, and habits. The goal is to create a successful customer experience strategy by getting your team in the "customer at the heart" mindset.
Strategy
At CE Consulting Solutions, we develop CX & marketing strategies that turn customers into advocates. Our strategies are designed to create a cohesive experience from awareness throughout the lifecycle.
Execution
Let us take the heavy lifting off your shoulders. Our team will provide the services you need to implement your CX, marketing and enablement solutions.
What we offer
Build metrics driven customer & marketing programs that scale. Lay the right foundations from the start and skip the headache later.
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CX Strategy & Business Alignment
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Customer Success Process Design
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Customer Journey Mapping
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Customer Enablement (i.e. L&D, customer communication, in-platform guides)
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Customer Advocacy Programs
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Customer Health Scoring
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Customer Story Telling
What sets us apart
Customer Connection
Our team focuses on creating a smooth connection for the customer from first awareness through the entire customer journey. We believe in more than "start to finish". We incorporate a flywheel approach that turns every customer into a loyal advocate.
From Ideas to Action
We don't just help build a tailored strategy for your customer experience, we ensure that the team is able to implement the strategy effectively and efficiently.
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Effectiveness
Every strategy needs to be measured, and we won't leave you hanging. We incorporate data driven insights to measure success, and will work along side you to make changes as we learn together.
Meet Liza Marley
Founded with a focus on customer success and marketing, CE Consulting Solutions founder, Liza Marley, is no stranger to the struggles of scaling in startups. She understands first hand, the importance of opening the lines of communication both internally and externally to improve product delivery. Born and raised in South Carolina, Liza has had the privilege of working within the tech industry in established fields as well as start ups. She's worked with domestic and international clients all with a focus on creating a positive experience for the customer.
Whether it's working alongside Fortune 500 companies, government agencies, or boutique local businesses, her years spent creating improved communications with an emphasis on putting the customer first has improved the consumer experience.
CE Consulting Solutions could be the answer to improved success for your business....skip the headaches, lost time, money and resources. Are you ready to get it right the first time?
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CONTACT US
Let’s Get in Touch
Thank you for your interest in C E Consulting Solutions. Please fill out the form below to get in touch with us. We look forward to hearing from you.